Call 2-1-1 or
Call 1-888-892-1162
NC 211 is a free and confidential helpline that connects individuals and families to an array of services, including:
Visit 211 Online- Basic Needs
- Consumer Services
- Criminal Justice and Legal Services
- Education
- Environment and Public
- Health/Safety
- Health Care
- Income Support and Employment
- Individual and Family Life
- Mental Health and Substance Use Disorder Services
- Organizational/Community/International Services
More Ways We Help
Do you need extra support or know someone who does?
These programs offer resources to help you in times of need.
Frequently Asked Questions
What is NC 211?
NC 211 is a free and confidential information-and-referral service that connects North Carolinians with verified resources for food, housing, utilities, health care, transportation, and other basic needs.
How do I contact NC 211?
Dial 2-1-1 in North Carolina or call 888-892-1162. You can also search for resources at NC211.org.
When is NC 211 available?
NC 211 is available 24 hours a day, 7 days a week, 365 days a year, including holidays.
Is NC 211 the same as 911?
No. NC 211 connects people with health and human-services resources. Call 911 for a life-threatening emergency.
Program details can change. Confirm current information with NC 211.
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