*** AGENCY ACCESS AND INFORMATION ***

REMINDER TO AGENCIES: IF YOU HAVE ANY MANNA BANANA BOXES, PLEASE BRING THEM BACK — WE NEED THEM!

AN IMPORTANT MESSAGE FOR MANNA AGENCIES:

Here we grow!

Starting today, Friday, July 11, the entrance normally used by shoppers and visitors to MANNA is permanently closed.

Please enter MANNA’s campus by turning into our building next door (Volunteer Center) and following the orange cones to get into the parking lot behind Distribution (where shoppers normally park.)

Please be aware that as construction continues, the route to the Distribution parking lot will move around. We will make every attempt to inform you of changes as soon as we can.

Thank you for your patience during construction.

Note: please be aware of pedestrians, vehicles, and equipment as you drive onto the campus.

Bread and produce available for pickup at MANNA between 1-3.

As of Wednesday, July 9, the following items are available for pickup at MANNA between 1-3 pm:

CUCUMBERS, OKRA, YELLOW SQUASH, & ZUCCHINI.

Also, bread and bakery as always.

Call ahead to see if it’s worth a trip. And keep checking back for date & list of products.


Annual Agency Satisfaction Survey for 2013

Click Here to Take the Survey

It’s that time again! Time to tell us about your experience as a MANNA partner in 2013. Just 10-15 minutes of your time can help us understand what items you need most, what worked well for you last year, and where we can improve. We have a new section containing questions about your interest in getting volunteer referrals from MANNA, in the event that someone in from your area is looking for a local opportunity.

The deadline for submitting a survey is Friday, April 25th.
Only one survey per agency, please.

Thank you for being an integral part of the MANNA Network. We couldn’t have provided 12.8 million pounds of food in 2013 with YOU, our inspiring partners!

Click Here to Take the Survey


Want To Know if MANNA Will Be Open During Inclement Weather?

Call MANNA after 6:30am at (828)299-3663. When you hear the recorded greeting, dial 2-2-5.


Coming Soon: Grant Opportunities

This section is in the works – thank you for your patience!


ACCOUNTS RECEIVABLE RULES FOR OUR AGENCIES:

1. Please pay from your invoice or your statement only.
2. Please do not send cash when paying your bills. MANNA does not accept cash payments.
3. On your check, please note your agency number and the invoice(s) you’re paying, and include a note of explanation if necessary.
4. Please be careful that you don’t send in duplicate payments for the same invoice.
5. Agencies must make sure that their shoppers bring the invoice back to the agency for payment.
6. When making out checks to MANNA, please use only black or dark blue ink. Checks written in other colors may be returned by the bank for “unacceptable image quality”.
7. If you have a question about an invoice or a statement, please call Pat Williams at 828-299-3663 × 233 before sending your payment.


MANNA Partner Agreement and Liability Release Forms

Partner Agency Agreement
agency-agreement-expanded-2012.pdf

Liability Release Form
agency-liability-release-2012.pdf

FOOD SAFETY TRAINING

Online Safe Food Handler Certification

Training Costs $15, register/attend online, complete at own pace, lasts 3 years.

Instructions for online training: online-fst-option-flyer.pdf

Click here to go to the Training Website

NEW PRODUCT CODES IN ONLINE INVENTORY

Beginning mid-July 2013, the following new codes will be added to the online inventory (see below). These are items that come in through various channels in small quantities or mixed varieties. Previously, they were made available to partners on our salvage floor in Asheville. Starting mid July, we will be putting mixed boxes of these items into inventory, according to the categories listed below. If you have any questions, please call 828-299-3663 and ask to speak with distribution.

9000 MEALS/ENTREES, an assortment of:
• Soup
• Canned Meat & Fish/Seafood
• Pasta Meals (Boxed & canned like Spaghettios, mac-n-cheese, etc.)
• Beans
• Peanut butter (because it’s a shelf-stable protein)

9005 VEGETABLES, an assortment of:
• Canned vegetables, including mixed
• Tomato based pasta sauces

9010 FRUIT, an assortment of:
• Canned fruits, including cocktails
• Applesauce

9015 RICE, an assortment of:
• Rice side dishes (like Rice-a-Roni)
• Brown and white rice
• Zatarain’s

Note: Pasta will be available both on the floor and in the online inventory.

Here is an expanded listing of our most popular item codes and how you can access them. sorting-guidelines-updated6-19-13-agency.pdf

CODE DATING – Understanding When It’s Safe Beyond the Date

If you’ve ever found yourself wondering whether or not it’s safe to use a product past the “Best By” date, then this is a document you will want to review.
food-safety-and-code-date-guide.pdf

MANNA SHOPPING RULES FOR AGENCIES:

Shopping rules:shopping-rules.pdf

Please remember that wearing open-toed shoes/sandals is not permitted when shopping at MANNA.

WHEN PLACING ORDERS: Please make sure you specify whether you are picking it up, or whether you are having it delivered by our mobile truck. Please remember that your order MUST BE SUBMITTED 4-5 BUSINESS DAYS (Monday through Friday) before your pickup/delivery day, or it cannot be filled. There are no exceptions. Late order will not be accepted. Your cooperation is appreciated.

New shopper orientation is held on the 2nd Wednesday of each month from 10-11:30, in Laurel’s Kitchen


NEW! MANNA Client Choice Video

The MANNA Message – Monthly Newsletter for Agencies

REMINDER: Links to the Monthly Client Data Surveys can be found in the Newsletters!

July 2014
June 2014
May 2014
April 2014
March 2014
February 2014


OTHER RESOURCES

How to become a MANNA agency:

Watch the video at this link


Pre-Application for Becoming a MANNA Partner Agency

Learn more about becoming a partner agency

If you are interested in partnering with MANNA FoodBank, please complete the form below and return it to the address specified, along with the requested supporting documents. We will contact you to let you know if your organization is eligible.

pre-application-checklist_rev-12414.pdf

Presentations from the 2012 ALL AGENCY MEETING:

Results of the 2012 Agency Satisfaction Survey: aass-results.pdf
Blank matrix for designing volunteer positions: successor-matrix-blank.pdf
Donor Development 101 presentation: donor-development-101.pdf
The Forecast from MANNA presentation: manna-forecast-slides_final.pdf
Avoiding Burnout presentation: avoiding-burnout.pdf
(From the Capital Area Food Bank of Texas)

Farmers’ Market Marketing Flyer:

Farmers’ Market flyer:farmers-markets-marketing-flyer.pdf


THE LATEST RECALLS:


Wawona Packing Co. Takes Precautionary Step of Voluntarily Recalling Fresh, Whole Peaches, Plums, Nectarines, and Pluots Because of Possible Health Risk – 7/22/14

Contact: 1-888-232-9912

FOR IMMEDIATE RELEASE – July 19, 2014 – Wawona Packing Company of Cutler, Calif is voluntarily recalling certain lots of whole peaches (white and yellow), nectarines (white and yellow), plums and pluots packed between June 1, 2014 through July 12,2014 due to the potential of the products being contaminated with Listeria monocytogenes. Wawona Packing has notified retailers of the specific lots being recalled. No other products are impacted by this recall. No illnesses have been linked to this recall to date.

The recalled products were shipped directly to retailers and wholesalers who resell the products. Because we do not know the locations of the companies that purchased the products from our direct customers, the company is issuing a nationwide recall. Consumers can identify the recalled products by the information provided in the attached list and photographs. Anyone who has the recalled products in their possession should not consume them and should discard them. Consumers with questions may contact Wawona Packing at 1-888-232-9912, M-F, 8am-5pm ET , or visit www.wawonapacking.com for a copy of this press release.

The recall was initiated based on internal company testing. The company shut down the implicated packing lines, retrofitted equipment, sanitized the facility and retested. Subsequent daily test results have been negative.

“We are aware of no illnesses related to the consumption of these products” said Brent Smittcamp, President of Wawona Packing Co. “ By taking the precautionary step of recalling product, we will minimize even the slightest risk to public health, and that is our priority.”

*We believe that none of the products being recalled were processed or offered through the national office.
*ALL cased and uncased inventories, both at the member level and agency level, need to be checked. This product may have entered member and agency warehouses through salvage, local donations, TEFAP, local purchases, retail pickups, food drives, or other avenues.
*For additional local details, please contact the Health Department(s) for the area(s) your food bank serves.

For full details on the recall, please click here


Mars Food North America Voluntarily Recalls Specific Batch and Item Number Representing Less Than 2,000 Cases. —No Other UNCLE BEN’S® Products Affected— July 20, 2014

Consumer contact: 1-800-548-6253

FOR IMMEDIATE RELEASE – July 16, 2014 – Mars Food North America is voluntarily recalling two Lot Codes of UNCLE BEN’S® READY RICE® Garden Vegetable with Peas, Carrots & Corn pouch product, representing less than 2,000 cases. Some pouches in these lot codes were filled with a different product that contains barley, a non-wheat source of gluten, which is not declared on the product packaging.
This action relates only to UNCLE BEN’S® READY RICE® Garden Vegetable with Peas, Carrots & Corn pouch products with a “Best Before Date 06/15 MADE IN CANADA” with either of these Lot Codes printed on the package:

•422GBBFP1L OR 422GBBFP1R
•423AABFP1L OR 423AABFP1R

No other Lot Codes, or any other UNCLE BEN’S® Brand products, are involved in this action. No Mars Foodservices products are involved in this action.

Only these specific lot codes are impacted. The product should be returned to where it was purchased.

PRODUCT LOT CODE ITEM NO.
UNCLE BEN’S® READY RICE® Garden Vegetable with Peas, Carrots & Corn pouch 422GBBFP1[L or R] 423AABFP1[L or R] U03234

Mars Food North America is conducting this voluntary recall because of an undeclared inclusion of barley, a non-wheat source of gluten, as a result of some pouches in these lot codes being filled with a different product. We have not received any reports of illness associated with this product, but we are voluntarily recalling this product out of an abundance of caution.

No other UNCLE BEN’S® Brand products, including Mars Foodservices products, are involved in this action.

Our No. 1 goal is to provide our customers and consumers with the highest quality products possible. For more information or assistance, please contact us toll free at 1-800-548-6253. (Monday to Friday, 9:30 a.m. to 5 p.m. EST) or via our website at www.mars.com.

*We believe that none of the products being recalled were processed or offered through the national office.
*We strongly encourage you to notify your agencies within one business day from receipt of this notice.
*ALL cased and uncased inventories, both at the member level and agency level, need to be checked. This product may have entered member and agency warehouses through salvage, local donations, TEFAP, local purchases, retail pickups, food drives, or other avenues.
*For additional local details, please contact the Health Department(s) for the area(s) your food bank serves.

For full details on the recall, please click here


Health Matters America Inc. Of Cheektowaga, New York, Recalls Additional Sprouted Chia Seed And Sprouted Chia & Flax Seed Powder Due To Possible Health Risk

Consumer contact:1-888-343-3278, ext. 730

FOR IMMEDIATE RELEASE – June 26, 2014 – HEALTH MATTERS AMERICA INC. of Cheektowaga, New York is expanding the voluntary recall of Organic Traditions Sprouted Chia Seed Powder and Sprouted Chia& Flax Seed Powder due to possible Salmonella contamination, an organism that can cause serious and sometimes fatal infections in young children, elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea, nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses.
The recall is being expanded to include more lot numbers and other products that contain Chia Seeds. Health Matters America is committed to the safety of its customers. These products have been distributed nationwide.

The products and lot numbers included in this voluntary recall have been expanded to include:

ORGANIC TRADITIONS SPROUTED CHIA SEED POWDER Lot numbers: All codes starting with BIO13 and ending with 269 up to and including 365; All codes starting with BIO14 and ending with 001 up to and including 156; NET WT. 8 oz. UPC 854260006162, and NET WT. 16 oz. UPC 854260005462; and all bulk sizes;

ORGANIC TRADITIONS SPROUTED CHIA & FLAX SEED POWDER Lot numbers: All codes starting with BIO13 and ending with 269 up to and including 365; All codes starting with BIO14 and ending with 001 up to and including 156; NET WT. 8 oz. UPC 854260006216, and NET WT. 16 oz. UPC 854260005479; and all bulk sizes.

ORGANIC TRADITIONS CHIA SEEDS Lot numbers: All codes starting with ASCBO13; NET WT. 8oz. UPC 854260006131, and NET WT. 16oz. UPC 854260006148; and all bulk sizes.

ORGANIC TRADITIONS ULTIMATE SUPERFOOD TRAILMIX Lot numbers: ALL LOTS ending in 003-13 to 005-14; NET WT. 3.5oz. UPC 854260010701.

No other Organic Traditions products are affected by this recall.
The recall was expanded as the result of positive test results received by our company on the sample of Sprouted Chia/Flax that contained the bacteria.
Consumers that have purchased any of these products with the above stated lot numbers are asked not to consume the product, and discard it or return the product to the original point of purchase.

Health Matters America is working closely with the FDA on this matter. Health Matters America is committed to the highest quality food products with a mandate to provide nutrient-dense, organic foods for the optimal well-being of its customers.

Consumers with questions may contact the company at 1-888-343-3278, ext. 730, Monday – Friday, 9am -5pm ET.

*We believe that none of the products being recalled were processed or offered through the national office.
*ALL cased and uncased inventories, both at the member level and agency level, need to be checked. This product may have entered member and agency warehouses through salvage, local donations, TEFAP, local purchases, retail pickups, food drives, or other avenues.

For full details on the recall, please click here


Subject: Recall Notice: Kraft Foods Group Voluntarily Recalls Select Cottage Cheese Products Due to Out-of-Standard Storage Temperatures, May 20, 2014

*We believe that product involved in this recall may have been processed or offered through the national office. The national office will contact those Members who may have received this product.

*Kraft is asking that we pull all product from inventory, record quantities to report back, and destroy. Also communicate immediately to agencies that product must be destroyed and not distributed. We will also be preparing a communication piece that agencies can use to communicate with clients.

More information to come as it’s available from Kraft.

Kraft Foods Group Voluntarily Recalls Select Cottage Cheese Products Due to Out-of-Standard Storage Temperatures

Certain Knudsen Cottage Cheese, Breakstone’s Cottage Cheese, Simply Kraft Cottage Cheese and Daily Chef Cottage Cheese Products Included in the Recall

Consumer Contact: (800) 396-6307

FOR IMMEDIATE RELEASE – May 17, 2014 – Kraft Foods Group is voluntarily recalling select Knudsen Cottage Cheese, Breakstone’s Cottage Cheese, Simply Kraft Cottage Cheese, and Daily Chef Cottage Cheese products. Some ingredients used in these products were not stored in accordance with Kraft’s temperature standards. While unlikely, this could create conditions that could lead to premature spoilage and/or food borne illness; therefore, the company is issuing the recall as a precaution. The affected products all have code dates from
May 9, 2014 through July 23, 2014.

Approximately 1.2 million cases of affected product were shipped to customers across the United States. The affected products were not distributed outside of the United States.

The following varieties are being recalled:

Product Size Name of Product Units/ Case Code Dates only from Plant 06-245 Package Code Case Code
3.9Z BREAKSTONE’S COTTAGE DOUBLES PINEAPPLE 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000006670 or 02166700 00 21000 00667 00
3.9Z BREAKSTONE’S COTTAGE DOUBLES STRAWBERRY 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000006687 or 02166807 00 21000 00668 00
3.9Z BREAKSTONE’S COTTAGE DOUBLES PEACH 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000006694 or 02166904 00 21000 00669 00
3.9Z BREAKSTONE’S COTTAGE DOUBLES BLUEBERRY 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000006700 or 02167000 00 21000 00670 00
3.9Z BREAKSTONE’S COTTAGE DOUBLES APPLE CINNAMON 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000006717 or 02167107 00 21000 00671 00
3.9Z BREAKSTONE’S COTTAGE DOUBLES RASPBERRY 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000007134 or 02171304 00 21000 00713 00
.9Z BREAKSTONE’S COTTAGE DOUBLES MANGO 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000007141 or 02171401 00 21000 00714 00
4-4Z BREAKSTONE’S COTTAGE CHEESE SMALL CURD 2% 8 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000123827 00 21000 12382 00
4-4Z BREAKSTONE’S LOWFAT
COTTAGE CHEESE WITH PINEAPPLE 8 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000025251 00 21000 02525 00
16Z SIMPLY KRAFT COTTAGE CHEESE 4% SMALL CURD 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000034574 00 21000 03457 00
16Z SIMPLY KRAFT COTTAGE CHEESE 2% SMALL CURD 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000034628 00 21000 03462 00
24Z SIMPLY KRAFT FAT FREE
COTTAGE CHEESE SMALL CURD 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000034758 00 21000 03475 00
24Z SIMPLY KRAFT 2% COTTAGE CHEESE SMALL CURD 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000034765 00 21000 03476 00
24Z SIMPLY KRAFT 4% COTTAGE CHEESE SMALL CURD 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 021000034772 00 21000 03477 00
3.9Z KNUDSEN COTTAGE DOUBLES PEACH 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000093 or 04990933 00 49900 00009 00
3.9Z KNUDSEN COTTAGE DOUBLES STRAWBERRY 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000109 or 04991039 00 49900 00010 00
3.9Z KNUDSEN COTTAGE DOUBLES PINEAPPLE 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000116 or 04991136 00 49900 00011 00
8Z KNUDSEN 2% LOW FAT COTTAGE CHEESE 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000147 00 49900 00014 00
8Z KNUDSEN 4% COTTAGE CHEESE SMALL CURD 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000154 00 49900 00015 00
3.9Z KNUDSEN COTTAGE CHEESE DOUBLES BLUEBERRY 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000161 or 04991631 00 49900 00016 00
3.9Z KNUDSEN COTTAGE DOUBLES RASPBERRY 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000253 or 04992533 00 49900 00025 00
3.9Z KNUDSEN COTTAGE DOUBLES MANGO 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900000260 or 04992630 00 49900 00026 00
4-4Z KNUDSEN LOWFAT COTTAGE CHEESE AND PINEAPPLE 8 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900001182 00 49900 00118 00
16Z KNUDSEN FREE NON-FAT COTTAGE CHEESE 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900100205 00 49900 10020 00
4-4Z KNUDSEN LOW FAT COTTAGE CHEESE 8 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900100304 00 49900 10030 00
32Z KNUDSEN FREE NON-FAT COTTAGE CHEESE 6 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900100601 00 49900 10060 00
16Z KNUDSEN LOWFAT COTTAGE CHEESE AND PINEAPPLE 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900302708 00 49900 30270 00
32Z KNUDSEN COTTAGE CHEESE SMALL CURD 6 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900342643 00 49900 34264 00
16Z KNUDSEN COTTAGE CHEESE SMALL CURD 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900342704 00 49900 34270 00
16Z KNUDSEN LOW FAT COTTAGE CHEESE 12 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900345064 00 49900 34506 00
3LB KNUDSEN LOW FAT COTTAGE CHEESE 6 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900346306 00 49900 34630 00
32Z KNUDSEN LOW FAT COTTAGE CHEESE 6 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 049900347020 00 49900 34702 00
3LB KNUDSEN LOW FAT COTTAGE CHEESE 6 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 078742043487 00 78742 04348 00
5LB DAILY CHEF REGULAR COTTAGE CHEESE 6 09 MAY 2014 to 23 JUL 2014 Plant 06-245 ONLY 078742043494 00 78742 04349 00

Consumers can find the code date on the bottom of the cup or the top of the package. Simply Kraft products with a plant code of 36-2158 on the cups or a “W” in the case code (e.g., “W 21 JUL 2014”) are not affected. Simply Kraft products subject to the recall are only those with a plant code of 06-245 on the bottom of the cup and case code date without any “W” (e.g., “21 JUL 2014”).

No other Knudsen, Breakstone’s, Simply Kraft or Daily Chef products are impacted by this recall.

The Tulare, Calif. manufacturing facility, where all of the affected products were produced, has ceased production and distribution of the affected products as the company works to address the problem.

Consumers who purchased any of these products should not eat them. They should return them to the store where purchased for an exchange or full refund. Consumers also can contact Kraft Foods Consumer Relations at 1-800-396-6307 between 9 am and 6 pm (Eastern).

*We believe that product involved in this recall may have been processed or offered through the national office. The national office will contact those Members who may have received this product.
*ALL cased and uncased inventories, both at the member level and agency level, need to be checked. This product may have entered member and agency warehouses through salvage, local donations, TEFAP, local purchases, retail pickups, food drives, or other avenues.


FOOD SAFETY INFO & HELPFUL LINKS:

Meat & Poultry Hotline: The specialists at USDA’s Meat and Poultry Hotline can answer your questions about spring cleaning your kitchen and keeping food safe year-round. You can reach them at 1-888-MPHotline (1-888-674-6854) Monday through Friday, from 10 a.m. to 4 p.m. EST (English or Spanish). Listen to timely recorded food safety messages at the same number 24 hours a day.
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Helpful info on food safety & recalls: FoodSafety.gov
Your ultimate shelf life guide: Still Tasty
Greater Pittsburgh Community Food Bank’s shelf life guide. Click here
Safe handling of fresh fruits & veggies: handling-fresh-fruits-veggies.pdf
For the holidays: turkey thawing & cooking tips:safe-cooking-of-turkeys.pdf
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HURRICANE & TORNADO SAFETY TIPS:
(1) Before a hurricane strikes, visit the Ready.gov hurricane page to find out what you need to do before, during, and after a hurricane by clicking here
(2) For a to-do preparation checklist, click here: tornado-preparedness-list.pdf

MANNA FoodBank is a 501 (c)(3) nonprofit organization. | design © 2014 lucid crew