Hurricane Helene Disaster Supplemental Nutrition Assistance Program (D-SNAP) Information

Residents of 25 Western North Carolina counties and members of the Eastern Band of Cherokee Indians in zip code 28719 who have been impacted by Hurricane Helene may apply for a one-time benefit to help buy food through the Disaster Supplemental Nutrition Assistance Program (D-SNAP).

Eligibility Requirements: 

  • Applicants must have suffered losses or damages related to Hurricane Helene, such as property damage or loss of income. 
  • Proof of identity and proof of residency are required, if available. 
  • Applicants must not already be receiving benefits through Food and Nutrition Services (FNS). 
  • FNS recipients can receive additional assistance but do not need to fill out a D-SNAP application. 
  • Certain income and resource limits may apply. 

Pre-registration: 

Eligible households can pre-register online for assistance starting October 15, 2024 via the ePASS pre-registration tool at epass.nc.gov. After pre-registration, applicants will receive a confirmation number and will need to call 1-844-453-1117 between October 18-24 to complete the application interview. 

Residents are encouraged to apply for D-SNAP by phone on their assigned day by last name.   

  • 10/18 – A-G  
  • 10/19 – H-M   
  • 10/20 – N-S  
  • 10/21 – T-Z  
  • 10/22 – Open to all   
  • 10/23 – Open to all   
  • 10/24 – Open to all 

How to Apply (October 18-24, 2024):